Customer Service & Support

Perfect Timing is a leader in providing personnel that speak to your business – your culture, your values, your customers.

Customer Service is the heart of a successful business, yours and ours… and we provide dedicated professionals for every type of business, including Call Centers and Contact Centers.


Perfect Timing serves as your HR Partner, or as an extension of your HR Department. We adapt to provide the best possible candidate for your business, and are often called upon to conduct ‘out of the box’ searches. We are experts in recruiting, which translates to focused searches within all industries.

Successful Case Study & Testimonial:

Our client in Sonoma County was finding it difficult to recruit and retain Customer Service Representatives for inbound calls, collections, ordering & data entry, and billing.  We reviewed their needs, set up hiring and interview guidelines, and began the process of recruiting and onboarding. We successfully brought on five employees at a time for training, and to date have placed over 200 candidates!

“Perfect Timing took the time to understand our needs and made us a top priority from day one.  They coordinate interviews, set up timekeeping, communicate promptly on all issues with personnel, and are very responsive at all times. I’d say we have a very successful and respectful relationship!”

Rick Holliday, Human Resources/Risk Manager
The Ratto Group/Novato Disposal/West Sonoma County Disposal/Unicycler