Patient Account Representative – 3-6 Month Temp – Novato – To $24/Hour

  • Novato
  • Posted Oct 10,2018
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Job Overview

Busy nonprofit healthcare office seeking an experienced Patient Account Representative/Medical Biller to cover a 3-6 month leave of absence.

In this role, you are responsible for knowing all pieces of the billing cycle and will be entering charges into the practice management system, NextGen.


  • Provides excellent customer service when answering questions and finding resolutions to billing issues.
  • Answers billing questions and acts as a resource for billing department.
  • Works closely with front and back office personnel to pro-actively resolve and prevent billing errors.
  • Complies with HIPAA guidelines and maintains confidentiality at all times.
  • Works closely with front and back office personnel to pro-actively resolve and prevent billing errors.
  • Accurately verifies patient eligibility via the Internet.
  • Accurately and thoroughly inputs patient information in practice management system.
  • Reviews information and updates patient accounts by accessing various screens and accurately updating account information.
  • Performs miscellaneous tasks directed by Patient Accounts Manager and Director of Patient Accounts.


  • High School Diploma is required.
  • Must have one year experience in a medical setting.
  • Prior experience with NextGen is preferred but not required.
  • Accounts receivable experience a plus.
  • Knowledge of health-care insurance and billing experience in a Federally Qualified Health Center (FQHC) environment is preferred.
  • Ability to effectively process error free data entry Experience with government and commercial payors a plus.
  • Must be able to prioritize, multitask and be able to organize duties.
  • Ability to identify problems and find solutions.
  • Must be able to work in a team environment.
  • Ability to follow directions and carry out projects independently.
  • Must be able to maintain high level of confidentiality.
  • Must have excellent attention to detail skills.
  • Ability to communicate effectively within department and with external customers helping to insure department efficiency.